Blog

Insights, cases and instructions on Design Thinking, Lean Innovation and Customer Centricity

All

post image

AI Transcription: A Game Changer for Analyzing Customer Interviews

In the rapidly evolving business landscape, understanding customer feedback is paramount. However, manually transcribing and analyzing customer interviews can be time-consuming and prone to human error. AI transcription offers a revolutionary solution. This post will explore the importance of AI in transcribing customer interviews, its impact on various industries, and provide a step-by-step guide to effectively using AI transcription for your business needs.

Jonas Bärtsch

post image

Design Thinking vs. Agile: Innovation Processes Compared

When comparing design thinking vs. agile, agile involves improving the product after its launch. However, it’s worth considering a third option: design sprints. Design thinking and agile are two of the most popular innovation and development processes right now.

Thomas Etter

post image

Everything You Need to Know About the Agile Design Process

The agile design process takes an iterative, not linear, approach to product development. Let's go through each stage in the process and what tools can help. The agile design process gives software professionals and innovation teams the power to quickly create better software and products.

Thomas Etter

post image

How the Voice of Customer Research Can Help You Pass the Competition

Your company stands to learn a lot about what your customers really want and where your business model needs to improve by using voice of customer research.

Thomas Etter

post image

From Ideation to Prototypes: Using the 5 Design Sprint Phases

The five design sprint phases help the team focus on the end user's experience, identify potential issues, and propose and prototype solutions.

Thomas Etter

post image

How No-Code AI Can Help Level up Your Business

No-code AI allows smaller companies to access data-driven insights about their customers. Here’s how it can help with sales, marketing, and beyond.

Thomas Etter